Total Distribution, Inc. Winston-Salem, NC Continues to Support Second Harvest Food Bank of Northwest North Carolina through the COVID-19 Pandemic
CANTON, OH — April 1, 2021 — The Total Distribution, Inc. (TDI) Winston-Salem, NC Warehouse (Cold and Dry Storage) continues to support the Second Harvest Food Bank of Northwest North Carolina by bringing food to the many families adversely affected by COVID-19.
The TDI Winston-Salem General Manager, Julio Sotelo was contacted by Lisa Richardson, VP of Operations for Second Harvest, to put together a plan utilizing both TDI’s cold storage (zero degrees and below) and dry storage (ambient air temperature). “The goal was to relocate product to our facilities that were being stored temporarily in trailers in the Food Bank’s parking lot, as well as food supplies that were coming to the Food Bank via diverted inbound trucks,” said Sotelo.
TDI’s warehouse met Second Harvest’s unique needs of having both temperature control and ambient air temperature space, as well as being an AIB Certified Warehouse for storing food products. TDI’s location, which is less than eight miles from Second Harvest, was also a major advantage. Sotelo and Richardson expect the mutually beneficial relationship will continue well after COVID-19 is history.
Headquartered in Winston-Salem, Second Harvest Food Bank of Northwest North Carolina is an essential source for food and support services for more than 430 food assistance programs operating throughout 18 Northwest North Carolina counties. In addition to their many other services, Second Harvest is the organization through which critical, federally funded food resources flow into Northwest North Carolina communities. This includes food supplies through The Emergency Food Assistance Program (TEFAP), and – in the face of the COVID-19 pandemic – additional food supplies through the Government Coronavirus Food Assistance Program (CFAP). Critical resources being provided through these two programs in the face of unprecedented need stretched Second Harvest beyond their onsite capabilities. Total Distribution is proud to be able to assist the food bank with these challenges.
Total Distribution, Inc. Acquired Assets of Kandel Cold Storage, Inc. in Tallmadge, Ohio
Canton, Ohio — October 30, 2020 — Total Distribution, Inc. (TDI), a wholly owned subsidiary of Peoples Services, Inc. (PSI), has acquired the assets of Kandel Cold Storage, Inc., based in Tallmadge, Ohio. The cold storage facility will expand TDI’s regional footprint in Northeast Ohio and improve the service levels and flexibility to Kandel and current PSI customers. “The acquisition continues the strategy of further diversifying and expanding the food-related services offered by PSI and its affiliates,” said Doug Sibila, CEO and President of Peoples Services. “Kandel Cold Storage’s key customers were a critical component and rationale for the acquisition. Kandel Transport, Inc., owned by Jack Daniels, will not be impacted by the acquisition of Kandel Cold Storage and will be a key partner of TDI in providing temperature controlled, refrigerated and frozen transportation services.” The combined TDI and PSI businesses operate over 8.0 million square feet of contract and public warehouse space located in seven states and 46 facilities in Akron, Barberton, Brooklyn Hts., Canton, Cleveland, Clyde, Columbus, Dayton, Fremont, Mogadore, Massillon and Navarre OH; Midland and Saginaw, MI; Parkersburg and Nitro, WV; Norfolk and Salem, VA; Charlotte and Winston-Salem, NC; Charleston and Greenville, SC & Jacksonville, FL. The PSI network offers a range of specialized material handling and storage services including many value-added activities such as drumming, milling, tolling, packaging, kitting, inventory management, transloading, cross-docking, transportation and brokerage services. Many facilities are rail served. Peoples Services is ISO 9001:2015 certified and belongs to the International Warehouse Logistics Association (IWLA), the Ohio Trucking Association (OTA), the American Trucking Association (ATA), and the Warehouse Education Research Council (WERC). Five Ohio facilities have achieved the SHARP Designation (Safety and Health Achievement Recognition Program) for their reduction of hazards and low incident rates. They are also partners of the ACC Responsible Care Management System. Warehouse and trucking personnel are trained in the handling and storage of hazardous materials and chemicals. Ten Ohio facilities are FDA registered and capable of handling food-related products. PSI is one of the Top 25 third-party warehouse logistics companies in the country as listed in Transport Topics. Doug Sibila is the third generation of family ownership, which traces its roots back to Peoples Cartage, a trucking company founded in Massillon, Ohio in 1914. In 2017, 2018, 2019 & 2020, Peoples Services received multiple awards for Customer Service, Corporate College Smart 50 and Business Longevity from Smart Business along with a Business Growth Award through Cascade Capital Corporation. In 2016, the company received the Family Business Achievement Award from Smart Business and in 2015, the Business Excellence Award from the Canton Regional Chamber of Commerce. In 2012 through 2015, Peoples Services was recognized as one of the top 100 fastest growing companies in NE Ohio by Weatherhead 100 (and the oldest company in the 100). Also, in 2012 Peoples Services won the U. S. Small Business Administration’s (SBA) Jeffrey Butland Family-Owned Business of the Year Awards for the state of Ohio and the entire SBA Midwest Region. Kandel Cold Storage, Inc., will operate as Total Distribution, Inc., as a fully owned subsidiary of Peoples Services, Inc. Kandel Transport, Inc. will continue to operate from the same facility and will be a key partner moving forward. For more information, visit www.kandel.com.
How COVID-19 changed warehouse management and design
Warehouse managers are adjusting workflows to keep employees safe and distanced while also handling the new demand for e-commerce.
In the first flush of the COVID-19 pandemic, warehouses rushed to do what they could to keep their workers safe.
“This is an industrial safety issue that we’ve been faced with since March,” said Ike Sherlock, vice president of operations at Total Distribution. The logistics, supply chain and transportation company has 46 warehouses in eight states. “At any given time, the hottest spot in the country — one of our warehouses is there.”
Fewer than 10 of the company’s 700 associates have tested positive for the coronavirus, and Sherlock said the infections have been tracked to interactions outside of work. Total Distribution hasn’t had any super-spreader events within the company.
The logistics company had anyone who could work from home do so, required masks on employees coming into the warehouse, and encouraged social distancing (which Sherlock said was easy to do in a warehouse). Total Distribution expanded break rooms, staggered lunches and breaks and start/finish times, reconfigured cubicle layouts and limited visitors into its offices and warehouses.
The operator also instituted rigorous cleaning protocols for its forklifts and tractors, protocols that Sherlock believes will continue after the pandemic subsides.
“We have the cleanest forklifts and the cleanest tractors you can imagine because we clean them after every break. There’s no reason for it to stop. It’s just habit now,” he said.
Handling the e-commerce crush
Changes for worker safety dovetailed with a surge in demand for e-commerce, which has pushed warehouses to adjust at the same time they’re, well, adjusting. Total Distribution’s business was mainly “pallet in and pallet out,” said Sherlock, but during the pandemic, clients asked if the company could handle e-commerce. He said Total Distribution used Synapse, a warehouse management system already in place, to adjust to those needs. “Having that technology platform that is robust enough to handle basically anything we throw at it, that’s been the secret sauce,” he said.
Peoples Services, Inc. Honored with a 2020 Business Growth Award and The Best Story in the Growth Award
Canton, Ohio — October 23, 2020 — Peoples Services, Inc. (PSI) has been honored with a 2020 Business Growth Award and The Best Story in the Growth Award by Smart Business Magazine. The Business Growth Awards Program, presented by Cascade Capital Corporation, virtually recognized 32 businesses on October 1, 2020, from its seven-county northeast Ohio region that have achieved superior growth in sales and/or employment over the past five years.
Throughout the years, the Sibila family – who started the company in 1914 – has been active in many community services. Whether it is volunteering or sitting on boards in the community or trade associations, they have had continuous representation and leadership roles on local development agencies for decades. These include the Stark Development Board Team NEO, The Massillon Development Foundation, American Trucking Association, Stark County Port Authority, Stark State College, The Boy Scouts of America and NEOTEC – just to name a few. “I’m so inspired by many of our employees who are involved in community projects and charities,” said Doug Sibila, President and CEO of Peoples Services, Inc. “They also make yearly donations to the charity of their choice.” In 2018, chairman of the board, Ron J. Sibila, 2 nd generation owner of Peoples Services, established the RJS Foundation Scholarship Fund Program, a merit-based scholarship program designed to help pay for the cost of accredited post-secondary education. The Foundation awarded $10,000 and split among four recipients chosen by an independent administrator experienced in assessing applications. In 2019 and 2020, Mr. Sibila increased the fund to $25,000, with $10,000 to one student and $5,000 to three students. Helping deserving students afford specialized training or higher education strengthens the community as a whole. PSI also offers an Educational Assistance Program and an Employee Referral Program. PSI is a privately held company with an ESOP (Employee Stock Ownership Program). Twenty percent of the company is owned by the employees. The stock value share from 2018 to 2019 increased by 40 percent, which was record-breaking profits, mainly due to its improved net operating margin to 5.45 percent from 3.4 percent. All non-union employees (union employees have their own pension plan) participate. PSI feels that having an ESOP over the traditional 401k with a match is better for all employees because some would not participate in the 401k and with the ESOP, they will have access to their funds when they leave the company or retire. Peoples Services is an ISO 9001:2015 certified 3 rd party logistics and warehouse provider and a member of IWLA, OTA, ATA, and WERC. Furthermore, Peoples Services is one of only three warehouse companies that have earned the ACC Responsible Care Management Certification and the NACD Responsible Distribution Affiliation. The company’s recent recertification demonstrates its continued belief and support in Responsible Care as it continues to incorporate it into its policies and procedures in the workplace.
Peoples Services’ Candy Kline and Tammy Steinman Honored with Women in Supply Chain Award from Supply & Demand Chain Executive Magazine
Canton, Ohio — October 8, 2020 —Peoples
Services’ Candy Kline, Operations Information Systems Manager, and Tammy Steinman, Senior Operations Manager, have been honored with Supply & Demand Chain Executive Magazine’s first annual Women in Supply Chain Award. This award honors top female
supply chain leaders and executives whose accomplishments, mentorship and examples set a foundation for women in all levels of a company’s supply chain network. “On behalf of all of us at Peoples Services, I would like to sincerely congratulate Candy
and Tammy on all their hard work and dedication to the company,” said Doug Sibila, President and CEO of Peoples Services, Inc. “What an honor, these awards are well deserved and well earned.” “After working in trucking for eight years, I worked in some
other industries for a few years,” said Candy Kline. “When I changed jobs back to one in Logistics in 1992, I knew it was the right industry for me. In 2002, I started with Terminal Warehouse, which was acquired in 2010 by People Services. I consider
myself very fortunate to work in an industry that has such an overall impact, doing a job that I enjoy and for a company where I love working.” “I have had the pleasure of working for Peoples Services for almost 15 years,” said Tammy Steinman. “I worked
my way up from a floor position and am now a Senior Operations Manager. The versatility of our company has made me realize that logistics and warehousing is where I was meant to be. I thrive on the ever-changing climate of not only the warehousing industry
but our clients as well. I am very fortunate that my peers have recognized me for this amazing accomplishment.” “We received over 300 entries for this new award, entries that were submitted from a combination of men and women. This proves that our industry
needed an award like this, especially in conjunction with Supply & Demand Chain Executive’s 20-year anniversary,” says Marina Mayer, editor-in-chief of Supply & Demand Chain Executive and Food Logistics. “According to Gartner’s 2020 Women in Supply
Chain Survey, 17% of chief supply chain officers are now women – a 6% increase compared to 2019. This award represents females supporting other female leaders; men supporting their female counterparts. It resembles the future. It represents growth, evolution
and community. And, that future shows that it’s a great time to be a part of the supply chain industry. So, congratulations to these top female leaders. I look forward to seeing what else you do to grow the supply chain industry.” Supply & Demand
Chain Executive – the only magazine in the supply chain industry covering the entire global supply chain that focuses on ROI, professional development and change management – celebrates its 20th anniversary with the introduction of a new award designed
specifically for women leaders in the supply chain industry. The publication received more than 200 entries for its newly launched Women in Supply Chain award. The full list of all of the 2020 Women in Supply Chain winners is on SDCE’s website here. The 2020 Women in Supply Chain award appeared in SDCE’s September issue here
Total Distribution, Inc. Completes Renovation and Expansion of North Carolina Cold Storage Warehouse
Canton, Ohio — May 21, 2020 — Total Distribution, Inc. (TDI), a Peoples Services, Inc. company, acquired the Winston-Salem, NC cold storage warehouse back in December 2017. During the past
two years, TDI has upgraded the facility to meet the increasing demand for cold storage. This 80,000-square foot facility has a new insulated roof, updated cooling equipment, new racking, concrete dock area, automated freezer doors and seals as well as
refurbished offices. The company has expanded the cooler rooms and can expand or contract space as customer need requires. Additionally, the facility has 35,000 square feet of dry space and several acres of property available for future expansion. “We
feel the food-related distribution should stay strong even during economic downtimes when manufacturing needs are lower,” said Doug Sibila, President and CEO of Peoples Services, Inc. “The Winston-Salem storage facility is a nice addition to our food-grade
distribution regional network services.” TDI sees the importance of constantly improving as a company and values the additional and flexible space that the Winston-Salem warehouse location provides with its cold storage capabilities. The company operates
over eight million square feet of public and contract warehouse space specializing in a variety of commodities.
Peoples Services, Inc. Ranks as Top Warehousing Firm According to Transport Topics’ 2020 Top 50 Sector Lists
Canton, Ohio – April 8, 2020 –Peoples
Services, Inc. ranks number 25 of Top Dry Warehousing Firms according to Transport Topics’ 2020 Top 50 list of largest logistics companies in North America. Companies on the Top 50 are ranked based on square feet operated for the most recent 12-month
period. The Company also ranked number 22 on Transport Topics’ Top Refrigerated Firms. “We are honored to be part of this distinguished group again in 2020,” said CEO Douglas Sibila. “With over a century in the logistics industry, we are proud to demonstrate
how service excellence and fortitude present opportunities for continued growth.”
Dow’s Union Carbide subsidiary begins production of hand sanitizer in South Charleston
Nitro, West Virginia – April 3, 2020 – (Source: The Charleston Gazette-Mail) Dow’s Union Carbide subsidiary in South Charleston has joined the war against the spread of COVID-19 by producing industrial scale quantities of hand sanitizer for free
distribution to health care systems and government agencies. The first production batch of South Charleston-produced hand sanitizer is expected to be ready to be released for packaging Wednesday, according to Tim O’Neal, vice president and site director
for Dow’s Union Carbide subsidiary. The sanitizer will be packaged by Total Distribution, Inc., of Nitro, and distributed by the West Virginia National Guard to health care workers and first responders across the state, O’Neal said. The South Charleston
plant is one of four Dow units that began producing hand sanitizer this week, following consultation with state and federal regulators to obtain the needed permits and licenses. Dow officials also met with public health officials in areas near the four
plants to assess how much of the product was needed. Other plants recently starting sanitizer production include Dow’s Auburn, Michigan, operation, and Dow manufacturing sites near Seneffe, Belgium, and Hortolandia, Brazil. A Dow plant in Stade, Germany,
had been producing hand sanitizer for donation at an earlier date.
In full production, the Dow facilities will be capable of producing the equivalent of 880,000 eight-ounce bottles of hand sanitizer per week. Production is expected to last for about four weeks, with an assessment to be made at the end of that
period to determine how much additional sanitizer is needed.
While Dow does not typically produce hand sanitizer, most of the raw materials needed for producing it are in stock at the participating facilities, according to O’Neal. At the South Charleston plant, “we have reallocated an existing production asset
to make the hand sanitizer to help meet the critical need,” he said. O’Neal credited his company’s local operations team with quickly responding to the shortage of much-needed hand sanitizer, and praised the efforts of first responders, health care workers
and others on the front lines of the COVID-19 suppression effort, who will receive the product free of charge. “During these times I have seen the power in working and collaborating in the same direction,” he said. “We intend to continue producing hand
sanitizer as long as raw materials are available and supply is short,” Dow CEO Jim Fetterling said in a statement released on Tuesday. Reach Rick Steelhammer at firstname.lastname@example.org, 304-348-5169
or follow @rsteelhammer on Twitter.
Peoples Services Promotes Manager
Canton, Ohio – January 17, 2020 – Peoples Services, Inc., a public warehousing, transportation logistics company, headquartered in Canton, announces the promotion of Adam Herman. Adam was named Director of Financial Operations
in April 2019 and became a member of the Board of Directors as Treasurer effective December 19, 2019. Prior to joining Peoples Services in May 2017, Adam was employed at Koch Knight, LLC for eleven years as an accountant. He is a 2002 graduate of Kent
State University with a BA in Accounting. He married his wife Cheryl in 2004 and welcomed their son, Gavin, in 2008. Adam is overseeing the implementation of a new accounting system and demonstrates great team building skills. “We look forward to working
with Adam while we continue to grow and strengthen our business,” said Doug Sibila, the Company’s President and CEO. “Our success as a company depends in large on the core values established by my grandfather (Ray Sibila) when he started Sibila Trucking
back in 1936. Our commitment to those values can be seen as we strive to promote from within the company whenever possible.” Peoples Services traces its roots to 1914, when it operated in Massillon as a storage and furniture moving company. In 1946, Ray
Sibila bought Peoples Cartage. The company branched into public warehousing in the late 1960s and incorporated as Peoples Services, Inc. in 1992 and moved their headquarters to Canton.
Larry P. Kelley retires from Peoples Services, Inc. and Board
Canton, Ohio – January 7, 2020 – Larry P. Kelley is a second-generation employee and has been an integral part of Peoples Services, Inc. for the past 43 years. Larry joined Peoples Cartage, Inc., working weekends and summer
months while attending college. He graduated from Kent State University with a BA in Accounting in 1976 and joined Peoples Cartage full time. During the past 43 years, Larry has been an invaluable member of Peoples, serving in various leadership capacities,
contributing with his deep knowledge and abilities related to financial matters, and the expertise and leadership developed during his long career. Larry was also a long-time member of the Board of Directors and retired on December 31, 2019, as Chief
Financial Officer and Vice President of Finance. Larry’s father, Paul Kelley, worked for Peoples Cartage for 47 years. Paul was hired in 1949, three years after Ray Sibila, the founder and first-generation owner, acquired Peoples Cartage and Storage Company
in Massillon, OH. Paul was a driver and foreman of the moving operations. In the early years of his career with Peoples Cartage, Larry met his wife in the accounting department. They married and Sheila left the company to raise their family, returning
to Peoples Cartage (Peoples Services) in 1997 to work another 21 years before retiring in September 2018. “Paul, Larry and Sheila Kelley were all an integral part of the successful growth this company has seen in the last 106 years,” said Ron Sibila,
Chairman of the Board and second-generation owner. “We are grateful for the service each has given this company, a combined 110 years plus from the Kelley family.” Peoples Services, Inc. Board of Directors and all its employees wish to express their gratitude
to Larry P. Kelley for his service on the Board of Directors and for all he has contributed to the success of the Company.
TM101: Entrepreneur Series Part 5: Doug Sibila and Peoples Services
Peoples Services, Inc. CEO Doug Sibila sat down with News-Talk 1480 WHBC’s Time Machine: The Stark County Story to share the storied background of the company, including how the Sibila Family grew the company from one dump truck to over 45 locations across
the country. Learn more about Time Machine Radio here.
Total Distribution, Inc. Named to Food Logistics’ 2019 Top 3PL & Cold Storage Providers List
Canton, Ohio – August 16, 2019 –Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global food supply chain, has named Total Distribution, Inc. to its 2019
Top 3PL & Cold Storage Providers list. The Top 3PL & Cold Storage Providers list serves as a resource guide of third-party logistics and cold storage providers whose products and services are critical for companies in the global food and beverage
supply chain. “The complexities of the global food supply chain are forging a more collaborative relationship between leading 3PLs, cold storage providers and their customers. Improved customer care, tighter integration between systems, and more value-added
services are among the results,” remarks Lara L. Sowinski, editorial director, Food Logistics and Supply & Demand Chain Executive. “Companies that earned a spot on Food Logistics’ 2019 Top 3PL & Cold Storage Providers
list exemplify how collaboration combined with the latest technologies can create a winning formula for profitability and supporting food/beverage customers’ goals.” This year’s Top 3PL & Cold Storage Providers list will appear in the August 2019
issue of Food Logistics, as well as online at www.foodlogistics.com.
Total Distribution, Inc. Named to Food Logistics’ 2019 Top Green Providers
Canton, Ohio – June 18, 2019 –Total
Distribution, Inc. has been named to Food Logistics‘ 2019 Top Green Providers list. Total Distribution, Inc. promotes sustainability across all products and services to create industry-leading value, while conserving resources, protecting the
environment and improving social conditions in the communities we serve. These sustainability efforts are just one element of the company’s strategic approach to assessing and mitigating risks while advancing environmental, social, and operational practices.
Total Distribution, Inc.’s strategy and reporting processes were developed with regular engagement with customers and peer companies, academics, industry associations and non-regulatory organizations. Since 2015, the company has reduced energy consumption
over 20% and minimized landfill waste through strategic partnerships with industrial recyclers to divert over 50% of refuse material.
Food Logistics‘ annual Top Green Providers recognizes companies whose products, services, or exemplary leadership enhances sustainability within the food and beverage industry. 2019 marks the second consecutive year Total Distribution, Inc. has
been recognized on the Top Green Provider list. Learn more about Food Logistics at www.foodlogistics.com.
Doug Sibila Named Smart 50 Executive by “Smart Business Magazine”
Canton, Ohio – July 9, 2019 –Peoples
Services, Inc., a network of companies dedicated to providing quality supply chain logistics and value-add services, is proud to announce the appointment of CEO Doug Sibila to Northeast Ohio’s 2019 Smart 50 list. The Smart 50 Awards recognize the top
executives in the region for their ability to effectively build and lead successful organizations. Sibila’s focus on strategic acquisitions, including Terminal Warehouse, which doubled the company’s size, has expanded the organization to 45 locations
in seven states. These purchases have diversified People Services’ warehousing and logistic services capabilities across polymers, chemicals, automotive, industrial, consumer goods and, most recently, food-grade storage. With Sibila driving enhanced corporate
planning, technology investments and human resource functions across the company, as well as smooth acquisition integrations, the company has doubled in revenue since 2012 and more than quadrupled from 2009. “It is always an honor and privilege to be
recognized, especially amongst such an esteemed group of business leaders,” said Sibila. “This award is a testament to the unparalleled service expertise and innovation Peoples Services fosters throughout our companies.” In addition to Smart 50 recognition,
Peoples Services received a specialty achievement award for sustainability for the company’s continued growth over 105 years. Read more about the Smart50 and the other 2019 honorees at sbnonline.com.
Peoples Services, Inc. Named to Transport Topics’ Top 50 Sector Lists
Canton, Ohio – April 18, 2019 – Peoples Services, Inc. ranks number 21 and 26 in Top Refrigerated and Top Dry Warehousing Firms respectively according to the Transport Topics’ 2019 Top 50 list of largest logistics companies in North America. Companies on the Top 50 Logistics Companies
list are ranked based on net revenue for the most recent 12-month period. The list also features breakdowns of the top freight brokerage firms, air and ocean freight forwarders, dry storage and refrigerated warehouse operators and dedicated contract
carriage service providers in North America. “As we celebrate our 105th year in the industry, we are proud to demonstrate that there are always opportunities for growth,” said CEO Douglas Sibila, referencing Peoples’ movement up the Dry Firms list
from number 30 last year. “Warehousing is a high-demand, competitive market and it is an honor to be recognized amongst this distinguished group.” To read more about the issues facing logistics companies and to get the latest news on the trucking
and freight transportation industry, visit Transport Topics at http://ttn.ws/top50.
About Transport Topics Transport Topics is the news leader in freight transportation and has been for the last 80 years. When it comes to major issues, industry events, and new developments, Transport Topics journalists are there first and most often. Our hallmark
coverage of the regulatory environment and the business and technology landscapes makes TT unique — a major multimedia channel, personalized for transportation. Read daily at www.ttnews.com.
About Peoples Services, Inc. Peoples Services, Inc. is a network of wholly owned 3PL companies, including Total Distribution, Peoples Cartage and Terminal Warehouse, with over 7.5 million square feet of public and contract warehouse space. Peoples Services operates 42
facilities across seven states with over 20 registered FDA food distribution facilities. In addition to medical and food grade products, the company specializes in the storage and handling of chemicals, polymers and plastics with a range of temperature-controlled
and intermodal options available. Peoples Services also offers award-winning transportation, logistics and fulfillment services.
Douglas Sibila stays steady at the wheel as Peoples Services pursues acquisitions
Peoples Services Inc. has shifted gears with third-generation President and CEO Douglas Sibila behind the wheel. Gone are the days when organic growth was sufficient to fuel the 104-year-old company. Now acquisitions are key to success. Fortunately for
Peoples, the timing is right, and its reputation and old-fashioned who-you-know networking are driving opportunity. “A lot of baby boomers are starting to retire,” Sibila says. “They’re looking to possibly sell and fortunately, I’m at a young
enough age that I am interested in acquiring. There are fewer of us in my age range than baby boomers, so that creates some opportunities from our perspective.” The number of operators in the segmented logistics and warehousing industry who are
looking to exit could rise given the general success over the past few years of companies in this industry. Word has spread about Peoples’ reputation for fairness in its dealmaking approach, which gives exiting owners confidence that their employees
have a future and won’t be seen as line items that can be cut to create a more profitable acquisition. And that gives Peoples a chance to absorb more companies into its regional network. To capitalize on this moment, Sibila has devised a growth
strategy designed to enable Peoples to not just survive in the changing market, but thrive.
Taking the wheel Peoples’ approach to acquiring Terminal Warehouse in 2010, the deal that was the first in a series of relatively rapid acquisitions, is considered the foundation for those that followed.
With the Terminal deal on the horizon, the company spent 2009 making adjustments that allowed it to remain profitable during the downturn. It also had a lot of equipment that was fully depreciated, but still had significant market value to leverage.
Those factors enabled it to borrow at a time when others had trouble renewing their lines of credit, giving Peoples the chance to take advantage of the bottom of the cycle. The success of the Terminal Warehouse transaction and paying off that
debt gave Sibila additional cash flow to make the next acquisition, pay it off and move on to the next. It’s also the deal that marks the start of the Douglas Sibila era, which is characterized by buying healthy rather than undercapitalized companies
with an eye toward maintaining or improving Peoples’ total profit margin. Acquisitions haven’t always been wholly under Sibila’s control. When he joined the family company in 1990, Sibila spent his first decade as part of the due diligence team.
When he became president around 2001, his father moved into the chairman role and began hunting for, rather than executing, deals, handing off opportunities to his son who became a majority shareholder in 2010. Today, Sibila leads a deal team
that consists of a few key management staff, his father, and some outside advisers. Now before an opportunity is presented to that group, it comes through Sibila, who does a lot of the due diligence and prep work upfront. “We walk away from a
lot more than we ever get serious about,” he says. To find deals, the company looks at trade magazines, networks within trade associations and fields calls from brokers it’s worked with. Sibila believes Peoples gets those calls because the company
is reasonable to work with. “We keep in touch with those people and that’s why we’ve been around for 100 years. I believe in karma in the sense that if you do what’s right, things have a way of falling into place. Because we’ve handled those transactions
well, not only are the sellers satisfied with how we approach things, so are the brokers,” he says. For example, when first presented with an opportunity to acquire Style Crest Logistics in 2014, a lead that came to him from a broker on an earlier
deal, he was interested, but wanted to digest an acquisition that the company had recently completed. So he passed. “I even gave him a reference to a couple other people I knew in the industry,” he says. About a year later, after other transactions
had fallen through, the frustrated seller came back to Peoples to see if there was interest. The timing was right and Peoples closed the deal in September of ’15.
Integration Through its current approach, the company has grown into seven states with 42 locations. It owns Peoples Cartage, Total Distribution, Crown Warehousing & Logistics, Terminal Warehousing,
Quick Delivery Service, Central Warehouse Operations and most recently Grimes Logistics Services Inc. (now Grimes Total Distribution) for a total of 7.5 million square feet of warehousing space. Its revenue has doubled since 2012 and more than
quadrupled from what it was in 2009. Peoples currently serves polymers; automotive and chemicals, including hazardous materials; industrial; and consumer goods. It also recently got into food. “That was a conscientious decision knowing that
the customers and products we were handling were somewhat susceptible to the economic cycles,” he says. Food and food-related goods generally are countercyclical or noncyclical, because in good times or bad, people eat. “As a result, that helped
us to smooth out some of the exposure and manage that exposure,” Sibila says. Geography also comes into play with Peoples preferring to acquire companies that are within its existing network or contiguous to it. The company is in the Midwest and
Southeast, covering Michigan, Ohio, West Virginia, Virginia, the Carolinas and recently, Florida. Each deal not only makes Peoples fiscally stronger, but it also contributes to the strength of its management and deal teams. In that sense, the
company’s COO and Executive Vice President, Bill Hanlon, serves a unique role in Peoples’ acquisitions. He helps with deals, but he’s also an example to acquired companies of what making a deal with Peoples is about. “I like to have him along
because I can say, ‘Look, he was in your shoes seven years ago and had a lot of the same questions,’” Sibila says. Knowing the people brought in through an acquisition are going to be a little nervous — not knowing what’s going to happen to their
jobs — Sibila brings Hanlon along, who was the president of Terminal Warehouse and came to Peoples as part of the acquisition, to calm the waters. The display is meant to show that Peoples’ intent is to try to integrate the existing staff and
provide resources. “Our goal is to try to improve upon them,” Sibila says. “For example, the company we’re acquiring, if their vacation policy is a little more liberal, we’ll follow that policy until it integrates into ours. Or, if our policies
are a little more liberal — maybe we have eight holidays — we give that to them upfront so at least we can show that they are already better off than where they were yesterday.” Peoples also offers acquired employees a chance to join its profit-sharing
plan and employee stock ownership plan, and works to understand what concerns or issues might exist in the acquired company. “If there is new equipment that they might need, we try and get that in there as quickly as possible so they start to
see we were willing to make the investment,” he says. It’s a calculated way to create a sense of belonging — that Peoples is looking out for their best interests and that they are now a part of Peoples’ team.
Smart growth When looking at potential acquisitions, Sibila likes to see an engaged management team, one that isn’t hung up on hierarchy. He says it stems from a culture in which managers on his team,
including himself, worked up through the ranks doing just about every job, from sweeping floors to driving trucks. “If I have a manager that isn’t willing to pick up a broom and sweep the floor, then I probably don’t want him to be part of that
team,” Sibila says. “And, for example, walking through the warehouse, if there’s a piece of broken pallet, do they stop and pick up that piece of pallet or do they expect someone else to pick it up?” He says that behavior shows a willingness to
do what it takes to be part of the team as opposed to telling someone else what to do. In meetings with owners, Sibila is looking at how they interact with their employees, which can reveal more of the culture. Is it a team atmosphere or is it
very hierarchal? Were people able to speak their mind? “As we’ve learned from some past acquisitions, if there are issues with the culture, you can turn it around, but it may take longer than what you had anticipated,” Sibila says. With nearly
a decade of successful acquisitions behind him, Sibila has an aggressive revenue goal he expects Peoples to hit in 2020. Going beyond that will require considerations for infrastructure and resources, the potential formation of an advisory board,
and access to capital beyond traditional financing, possibly through private equity or other institutional investors short of going public.
Regardless of the approach, Sibila says the emphasis will be on smart growth, not just growth for growth’s sake.
Total Distribution, Inc. Named to Food Logistics’
2018 Top 3PL & Cold Storage Providers List
CANTON, OH — August 16, 2018 — Total Distribution, Inc. has been named to Food Logistics’ Top 3PL & Cold Storage Providers list for 2018 for providing products and services that are critical for companies in the global food and beverage
supply chain. Total Distribution specializes in a variety of commodities from food grade storage and handling, polymers, plastics, chemicals and customized packaging and fulfillment services. Services include but are not limited to warehouse inventory
management, temperature-controlled food-grade warehouses with bulk storage, efficient cross-docking and transloading, value-added automotive assembly, drumming and packaging facilities, and an on-site fleet of trucks and food grade trailers. “Leading
3PLs and cold storage providers that support the global food supply chain are increasingly tasked with providing more value for their customers while simultaneously controlling costs,” notes Lara L. Sowinski, editorial director, Food Logistics and Supply & Demand Chain Executive, “Companies that earned a place on Food Logistics’2018 Top 3PL & Cold Storage Providers list demonstrate their ability to meet the current
marketplace demands with the latest innovations and technology combined with customer care and collaboration.”
About Total Distribution, Inc. / Peoples Services, Inc. Peoples Services, Inc. is a growing network of wholly-owned 3PL companies including Total Distribution, Peoples Cartage, Terminal Warehouse and Central Warehouse that provides
quality supply chain logistics, freight brokerage, and asset-based transportation services. The company specializes in food grade storage along with polymers, auto, chemicals and customized packaging and fulfillment services. The American Institute
of Bakers (AIB) – a trade organization with strict food safety, quality standards, and auditing processes – has certified three of Total Distribution’s food-grade facilities in the Fremont area. It has registered FDA food distribution facilities
with adherence to FDA recommended security guidelines in addition to AIB auditing security practices. Peoples Services operates over 7.5 million square feet of warehouse space in 42 facilities across seven states. For more information, visit www.peoplesservices.com.
TDI Jacksonville FTA Safety Award 2018
Total Distribution, Inc. Second Place in Outstanding Safety Achievement from FTA
Jacksonville, Fla. – August 6, 2018 – Total Distribution, Inc. (TDI), formerly Grimes Trucking, is proud to be recognized by the Florida Trucking Association Safety Management Council for Outstanding
Safety Achievement and as second place for safest carrier in the State of Florida for 2018. The annual FTA Safety Management Awards are among the most prestigious awards the Association distributes. Award recipients represent impressive safety statistics
in terms of both fleet operations and drivers with little or no accident history over a multi-decade career on the road. This commendation reflects the culture of safety advocated throughout Total Distribution. Operators’ experience and credentials
are backed by the company’s commitment to keep their drivers and local communities safe. With over 40 years of transportation experience, TDI continues to maintain safety vigilance through technology, research and education. “Our motto is safety
first is safety always,” said TDI Transportation Safety Manager Will Wheeler. “This is a measure of professionalism shown by our drivers; without them, this would not be possible two years in a row! I am blessed to have been a small part of these
A Legacy of Safety: Total Distribution, Inc. is a leading provider of third-party logistics services including trucking, warehousing, packaging, supply chain and staffing. Total Distribution, Inc. was also recently named to Food Logistics’
Top Green Providers list for 2018 for enhancing sustainability within the food and beverage industry through their products, services and exemplary leadership. Founded in Jacksonville as The Grimes Companies in 1972, Total Distribution, Inc. is part
of Peoples Services, Inc., which operates over 7.5 million square feet of warehouse space in 42 facilities across seven states. www.grimescompanies.com | www.peoplesservices.com
Jacksonville Fast 50 2018
Total Distribution, Inc. Honored As One Of Jacksonville’s Fastest Growing Companies
Jacksonville, Fla. – July 16, 2018 – Total Distribution, Inc. (formerly The Grimes Companies), a leader in warehousing, logistics and supply chain management, has been named one of the 2018 Jacksonville Fast 50. The Fast 50 recognizes the fastest-growing,
privately held companies in Northeast Florida based on revenue growth over the past three years. 2018 marks Grimes/Total Distribution, Inc.’s third consecutive award year, ranking 24th overall this year. “We have a dynamic sales team, our existing
clients are growing and we have an excellent staff,” said Total Distribution, Inc. Director of Warehouse Operations, Dusty Locke.
About Total Distribution, Inc.: Total Distribution, Inc. is a leading provider of third-party logistics services including warehousing, packaging, trucking, supply chain and staffing. Total Distribution, Inc. was also recently named to
Food Logistics’ Top Green Providers list for 2018 for enhancing sustainability within the food and beverage industry through their products, services and exemplary leadership. Founded in Jacksonville as The Grimes Companies in 1972, Total Distribution,
Inc. is part of Peoples Services, Inc., which operates over 7.5 million square feet of warehouse space in 42 facilities across seven states. www.peoplesservices.com
Total Distribution, Inc. Named to Food Logistics’ Top Green Providers List for 2018
OH — June 18, 2018 — Total Distribution, Inc. has been named to Food Logistics’ Top Green Providers list for 2018 for enhancing sustainability within the food and beverage industry through their products, services, and exemplary leadership. Total
Distribution, Inc. has been recognized for their sustainable practices in the food and beverage industry by meeting Food Logistics’ stringent criteria of a “Top Green Provider”. Total Distribution positively contributes to their local communities
and the environment through extensive pallet, cardboard, metal, food, and plastic recycling. This consequently diverts the waste that was intended for disposal in a landfill to be utilized in more sustainable eco-friendly ways. “We are making progress
as we create social value and strive to operate in ever more sustainable ways,” said Kate Livingstone, Total Distribution’s Engineering and Sustainability Manager. “After all – as we like to think about it – we are not building Total Distribution
so much for the next year, but the next century.” The company also emphasizes “Ship Green” practices to reduce their trucks’ empty miles. With 96 percent of its trucks returning with a “backhaul” shipment. Their sustainability focus saves fuel, reduces
pollution and saves money.
About Total Distribution, Inc. / Peoples Services, Inc. Total Distribution, Inc. is a brand of the Peoples Services, Inc., a family owned third-party logistics company that provides quality logistics, freight brokerage and asset-based
transportation services. The company specializes in food grade storage along with polymers, auto, chemicals and customized packaging and fulfillment services. The American Institute of Bakers (AIB) – a trade organization with strict food safety, quality
standards and auditing processes – has certified three of Total Distribution’s food-grade facilities in the Fremont area. It has registered FDA food distribution facilities with adherence to FDA recommended security guidelines in addition to AIB auditing
security practices. Peoples Services operates over 7.5 million square feet of warehouse space in 42 facilities across seven states. For more information, visit www.peoplesservices.com.
Peoples Services, Inc. has acquired the assets of Grimes Logistics Services, Inc.
Peoples Services, Inc., headquartered in Canton, Ohio has acquired the assets of Grimes Logistics Services, Inc., based in Jacksonville, Florida. Doug Sibila, Chief Executive Officer of Peoples Services said “the seven new locations will expand our regional footprint in the Southeast and improve the service levels and flexibility to Grimes customers”.
Founded in 1972, Grimes Logistics Services, Inc. has offered experience and expertise in the logistics and transportation industry for over 46 years. Grimes boasts five successful divisions, a growing fleet of trucks, multiple 3PL warehouses in Jacksonville, and employs more than 100 logistics professional experts. Grimes was named one of the fastest growing companies based in Jacksonville, FL more than 6 times since 2007. In addition to its numerous business awards, Grimes also has been a consistent contributor to the Jacksonville community. The 3PL logistics company has contributed to a variety of non-profits and local organizations including The Jacksonville Zoo, Hubbard House, Field of Dreams, Operation New Hope, the Jacksonville Sharks, and Jacksonville Rotary.
The acquisition will increase PSI approximately 20%. The combined businesses will operate over 7.5 million square feet of contract and public warehouse space located in seven states and 42 facilities in Akron, Barberton, Brooklyn Hts., Canton, Cleveland, Clyde, Columbus, Dayton, Fremont, Mogadore, Massillon, Navarre and Norwalk OH; Midland and Saginaw, MI; Parkersburg and Nitro, WV; Norfolk and Salem, VA; Charlotte and Winston-Salem, NC; Charleston and Greenville, SC; Atlanta, GA and Jacksonville, FL.
The PSI network offers a range of specialized material handling and storage services including many value-added activities such as drumming, milling, tolling, packaging, kitting, inventory management, transloading, cross docking, transportation and brokerage services. Many facilities are rail served.
Peoples Services is ISO 9001:2015 certified and is a member of the International Warehouse Logistics Association (IWLA), the Ohio Trucking Association (OTA), the American Trucking Association (ATA) and the Warehouse Education Research Council (WERC). Five Ohio facilities have achieved the OSHA SHARP designation (Safety and Health Achievement Recognition Program) for their reduction of hazards and low injury rates. They are also partners of the ACC Responsible Care Management and the NACD Responsible Distribution Systems.
In addition, Peoples Services was recently ranked in the Top 30 3PL companies in the country as listed in Transport Topics and has been recognized by Smart Business, local Chamber of Commerce, Weatherhead 100 and the SBA for many awards for business excellence.
TOP 50 LOGISTICS – 2018 Essential Financial and Operating Information for the
50 Largest Logistics Companies in N. America
Top Dry Storage Warehousing-Peoples Services, Inc.-Ranked 30 out of 119
Top Refrigerated Warehousing Firms-Peoples Services, Inc.-Ranked 18 out of 18
Top Dedicated Contract Carriers-Peoples Services, inc.-Ranked 58 out of 65
By Edd Pritchard
Jan 15, 2018
Peoples Services adds North Carolina facility
The recent acquisition of B&M Storage and Distribution has allowed Peoples Services to expand its operations in North Carolina.
Peoples Services added the operation, based in Winston-Salem, N.C., in December. Peoples already had facilities in the Charlotte area.
Adding B&M enhances Peoples Services’ footprint in the southeastern United States, and improves service levels and flexibility to B&M customers. The operation had 90,000 square feet of warehouse space and 60,000 square feet of freezer space, along with several acres of property.
Canton-based Peoples Services has 37 facilities in six states, and operates more that 6.5 million square feet of contract and public warehouse space. The company offers a range of specialized material handling and storage services, including packaging, inventory management, brokerage services and transportation. Many of the company’s facilities have rail access.
Founded in 1914 as Peoples Cartage, the company is family owned with Doug Sibila, chief executive officer, the third generation to lead the operation. Peoples Services ranks among the country’s 100 largest third-party warehouse logistics companies.
People Services: promotion by merit leads to success
How Peoples Services’ experienced leadership and loyal employees have tripled the company’s size
By Anthony Castrovince | Insights: Akron-Canton | Business Spotlight | Fall 2017
Doug Sibila has come a long way from his grade school days, when he mowed the lawn at Peoples Services Inc.’s headquarters. As a teen, he worked in the company’s warehouse, then drove a truck and moved furniture for two summers while attending Notre Dame.
That is how Sibila – now president and CEO of the multistate logistics services company – learned the family business, from the inside out, he says. Today the company operates over 6 million square feet of public and contract warehouse space specializing in the handling of foods, chemicals, polymers and specialized fulfillment services.
Sibila gained valuable experience in logistics through his roles of increasing responsibility at Peoples Services but says outside experience was equally important in gaining the skills to be a successful leader. However, that outside experience wasn’t necessarily a choice; Sibila family policy requires that all family members must first obtain work experience outside of the company. Once they do, they must then start at either an entry-level position or one that suits their current level of experience after competing with other candidates during an interview process.
“The reason is twofold,” Sibila says. “One, you gain outside experience that you can bring back to the company. And two, it ensures that you come back because you want to come back, and because you have something to offer.”
Developing well-rounded, experienced leaders enables Peoples Services to anticipate the changing needs of a diverse customer base.
Before being named president and COO in 2001, and CEO in 2004, Sibila worked in logistics for Anderson Consulting, which today operates as Accenture. When he rejoined Peoples Services in 1990, he brought back new ideas and best practices he had accumulated. He also transitioned through different roles within the company for the better part of a decade, from running the moving operations to working in sales to troubleshooting customer issues.
All these experiences have given him a deeper understanding of the operations.
“When we sell something, we know we can service it,” Sibila says. “That operational knowledge brings solutions that are a good, long-term fit for our customers.”
Roadmap for expansion
Sibila is the third generation to lead Peoples Services, which today includes 36 facilities across six states. Ronald R. Sibila, Doug Sibila’s father, and three of his siblings are also involved with company operations.Although the Sibila family remains at the helm, Peoples Services has changed significantly over its more than 100 years in business.
When Joseph Schrader established the Peoples Cartage and Storage Company in 1914, it was the first commercial trucking business in Massillon, Ohio, and hauled materials by horse and wagon. In 1946, Schrader sold the business to Ray L. Sibila, Doug Sibila’s grandfather and proprietor of the Sibila Trucking Co., who added warehousing services such as storage and repackaging services in the 1960s. That decision launched People Services’ transformation from a trucking company into a warehousing company that offers transportation services.
“It started with one dump truck handling sand and gravel in the summer and coal in the winter,” Sibila says. “Now we don’t have any dump trucks. We saw much more growth opportunity in warehousing and warehouse-related types of business.”
Today, over 80 percent of Peoples Services’ revenue comes from its warehouse business, and the proximity of the company’s facilities makes it a convenient regional solution for businesses that need materials handled properly and transported efficiently. The company owns its own fleet of trucks, and nine of its 36 sites have rail access, allowing workers to load liquid or dry bulk cargo from railcars directly on to tanker trucks or packages in the warehouse.
“We’re small enough to be agile and adaptive and large enough to bring the resources to bear,” Sibila says.
Sharing in success
Company leaders recognize that engaged employees are the key to creating satisfied customers. To create that engagement, they have allotted approximately 20 percent of the company stock to employees, making them personally invested in the company’s success.
“Anyone who works for us can qualify for the profit-sharing plan after one year, as long as they work 1,000 hours and are still employed at the end of that year,” Sibila says. “That’s for all our non-bargaining agreement employees. Union employees have their own plan.”
Promoting a safe work environment is also a priority for leadership. Some employees handle hazardous or sensitive items, so the company ensures they are trained on and certified in how to do it safely. Peoples Services is one of only three warehouse companies in the country to achieve the American Chemistry Council’s Responsible Care Management System® certification.
“We always make sure our people have the industry knowledge and the product knowledge to properly handle and store materials on behalf of our customers,” Sibila says.
With the buy-in of its more than 500 full-time employees, Peoples Services has successfully executed a series of strategic acquisitions to triple its size over the last seven years.
In 2010, the company acquired Terminal Warehouse Inc. and gained approximately 2 million square feet of facilities in Akron, Columbus and Hebron, Ohio; Memphis, Tennessee; and Simpsonville, South Carolina. In 2012, it purchased Crown Warehousing & Logistics Co. in Cleveland, which came with 230,000 square feet of facility space. The next year, the company absorbed Central Warehouse Operations, with more than 650,000 total square feet of space in Saginaw and Midland, Michigan; and Vandalia, Ohio; and in 2015, it bought Style Crest Logistics in Fremont, Ohio, to add more than 850,000 square feet across seven warehouses.
“Part of our strategic plan is that we own a good portion of our facilities,” Sibila says. “As lease rates start to reset, that gives us a competitive advantage regarding the rate of the reset. So far, that strategy is proving out.”
As a result of that growth, the Weatherhead 100 recognized Peoples Services as one of the top 100 fastest-growing companies in Northeast Ohio from 2012 to 2015. And with more than 100 years in business, it was the oldest company to make the list.
That growth would not have been possible without the backing of the company’s bank, Sibila says.
The company’s relationship with Huntington was especially important in 2010, when Peoples Services was in the process of acquiring Terminal Warehouse, a single transaction that nearly doubled the company’s size at a time when many banks were leery of making major commercial loans to the warehousing industry.
“Huntington stepped up and was able to do it when other people were not willing to,” Sibila says. “That was the impetus of a more strategic relationship. It allowed us to do an acquisition that was very timely and that helped set the stage for significant growth.”
Huntington has also assisted Peoples Services with real estate loans and other strategic acquisitions.
“Through the years, Huntington has kept in touch with us through their relationship manager, not only to get to know the company but to learn about the industry and our approach within the industry,” Sibila says. “That’s helped build a lasting relationship.”
Doug Sibila Installed as 47th Chairman of one of the Nation’s Oldest Trucking Associations
During the Annual Conference of the Ohio Trucking Association, Doug Sibila, CEO of Peoples Services, Inc. in Canton, Ohio was named OTA’s 47th Chairman of the Board.
Members since 1948, Mr. Sibila follows in the footsteps of his father, Ronald Sibila, who served as the highest elected official of the 98 year old organization from 1973-1975. The Sibila’s are the third father/son combination to have served as Chairman of OTA.
“We are looking forward to Doug’s leadership of the organization.” Says Tom Balzer, President & CEO of the Ohio Trucking Association. “His vast knowledge of the political environment in Ohio and his business expertise will prove to be great assets to the members of the Association.”
As Chairman of the Board, Mr. Sibila will lead the Board of Trustees and the association through the next two years as the association approaches it’s 100th birthday in 2018.
OTA is a statewide trade organization representing over 850 trucking companies and associated businesses.
Stark County’s Peoples Services, Inc.
Named 2016 Family Business Achievement Award Winner
CANTON, OHIO… September 27, 2016—Peoples Services, Inc., a third-generation family owned business located in Stark County, was recently presented the 2016 Family Business Achievement Award during the Family Business Conference at Cuyahoga Community College.
“We are honored to receive this distinguished award,” said Doug Sibila, President and CEO of Peoples Services, Inc. “Our company is about people, ideas, solutions and innovation. We have over 100 years of experience and best practices in third-party logistics and we are continually looking at new services we can provide to our customers.”
Based on values and a dedicated work ethic, the Canton-based Peoples Services, Inc. operates 34 facilities that service the automotive, chemicals, consumer goods, food grade, industrial and polymers industries throughout Ohio, Michigan, the Carolinas, Virginia and West Va.
“We employ more than 500 people and offer great opportunities for both family and non-family members. All family members are required to gain real world experience outside of the company prior to full-time employment at Peoples Services, Inc. As they enter the company, they begin at an entry-level position or one that suits their talents and experience,” explained Peoples Services, Inc.’s Ron Sibila, CEO and Chairman of the Board.
Company employees are actively involved in community organizations including the Stark Development Board Team NEO, Massillon Development Foundation, Stark County Port Authority, Stark State College, Boy Scouts of America, American Cancer Society, St. Jude’s Children Hospitals, Catholic Schools and Charities, Aultman Foundation, Mercy Hospital, local chambers of commerce, Jaycees, the local food bank and churches and beyond.
Family Business Achievement Award nominations were considered through a nomination process and based on history and evolution of the company; positive family-business linkage; multiple generation family business involvement; innovative business practices and succession planning strategy; non-family member engagement; and outside resources.
Peoples Services, Inc. Peoples Services, Inc. is a network of companies dedicated to providing third party logistics services, operating over 6-million square feet of public and contract warehouse space throughout six states. Through specialization in a variety of commodities from chemicals and plastics to consumer goods, Peoples Services, Inc. is a partner of the American Chemistry Council Responsible Care® Program and has achieved the SHARP (Safety and Health Achievement Recognition Program) designation for their reduction of hazards and low incident rates at five Ohio facilities. For more information, visit www.peoplesservices.com.
By Edd Pritchard
May 31, 2016
Sibila Named to Team NEO Board
Peoples Services top executive Doug Sibila has been named a director with Team Northeast Ohio. The Canton Regional Chamber of Commerce has lined up speakers for June to cover development of midstream operations in the Utica Shale.
The third generation leader of a century-old Stark County business has joined the board of Team Northeast Ohio.
Doug Sibila, president and chief executive officer of Peoples Services, has been selected by Team NEO’s directors to board seat. The board overseas Team NEO and is responsible for leading efforts to implement Northeast Ohio’s regional economic competitiveness strategy, which is a plan business and philanthropic leaders developed as a guide for the region’s growth.
The board has 19 members selected from businesses, organizations and foundations around Northeast Ohio. Other Stark County members are Mark J. Samolczyk, president of the Stark Foundation, and Tim Timken, chairman, chief executive officer and president of TimkenSteel. Stephen Paquette, president of the Stark Development Board, is one of six special directors.
Sibila graduated from Notre Dame and worked several years for Anderson Consulting ( now Accenture) before joining the family business in 1990. He was named president and chief operating officer in 2001 and has been CEO since 2004. He also serves on the Stark County Port Authority, Stark Development Board, Ohio Trucking Association executive committee, Aultman Health Foundation and Buckeye Council Boy Scouts executive board.
“We continue to build Team NEO’s board with outstanding leaders from exemplary businesses,” Bill Koehler, chief executive officer for Team NEO, said in the announcement. “Doug has successfully grown his business and we know his expertise will help Team NEO fulfill its mission to grow and strengthen the economy of our 18-county region.”
ACTION Newsletter April 2016
Canton Regional Chamber of Commerce
March 31, 2016
Business Excellence Award Winners Announced
The Canton Regional Chamber of Commerce is pleased to announce the 2016 winners of the Business Excellence Awards of Greater Canton.
This year’s Business Excellence Award winners are:
The Beaver Excavating Company
Hillscher-Clarke Electric Company
Ohio Grating, Inc.
Olde Wood Limited
Peoples Services, Inc.
The Business Excellence Awards salute companies that have distinguished themselves in areas such as entrepreneurship, longevity, growth, innovation, capital improvements, and consistent involvement in the community.
Winners of the Business Excellence Awards will be honored on Tuesday, May 3, at a ceremony and dinner at The Conference Center, Kent State University at Stark (6000 Frank Ave. NW, North Canton, OH 44720).
The fifth annual Business Excellence Scholarship Award, presented by Day Ketterer and the Canton Regional Chamber of Commerce, will also be presented at the event. The scholarship will be awarded to a local student who writes the winning essay entitled “The historical role of private business in promoting democracy throughout the world.”
How to Fail-Safe a Process – Live Webinar
Learn the Fundamentals of Error Proofing your Business
On 12/10/2015 at 1:00 pm EST, join our Lean Engineering Manager, Kate Livingstone while she offers training on the Fundamentals of Poka Yoke: How to Fail-Safe a Process live webinar. If you register using the link below you will receive 50% off ($75 savings) the purchase price. Webinar will cover:
• Why use a Poka Yoke in your process
• When to use a mistake proofing tool
• The steps to develop a Poka Yoke
September 22, 2015
Peoples Services, Inc., headquartered in Canton, Ohio has acquired the assets of Style Crest Logistics, Inc., based in Fremont, Ohio. Doug Sibila, Chief Executive Officer of Peoples Services said that the seven new locations will enhance our regional footprint throughout the Midwest and Southeast and improve the service levels and flexibility to SCL customers. SCL operates several food-grade storage facilities that have the American Institute of Baking certification. The combined businesses will operate over 6 million square feet of contract and public warehouse space located in six states and 32 facilities in Akron, Barberton, Brooklyn Hts., Canton, Cleveland, Clyde, Columbus, Dayton, Fremont, Mogadore, Massillon, Navarre and Norwalk OH; Midland and Saginaw, MI; Parkersburg and Nitro, WV; Norfolk and Salem, VA; Charlotte, NC; and Charleston and Greenville, SC. The PSI network offers a range of specialized material handling and storage services including many value-added activities such as drumming, milling, tolling, packaging, kitting, inventory management, transloading, cross docking, transportation and brokerage services. Many facilities are rail served. Peoples Services is ISO 9001:2008 certified and belongs to the International Warehouse Logistics Association (IWLA), the Ohio Trucking Association (OTA), the American Trucking Association (ATA) and the Warehouse Education and Research Council (WERC). Five Ohio facilities have achieved the SHARP Designation (Safety and Health Achievement Recognition Program) for their reduction of hazards and low incident rates. They are also partners of the ACC Responsible Care program. Warehouse and trucking personnel are trained in the handling and storage of hazardous materials and chemicals. Peoples Services is one of the top 100 privately held third-party warehouse logistics companies in the country. Doug Sibila is the third generation of family ownership, which traces its roots back to Peoples Cartage, a trucking company founded in Ohio in 1914. In 2012 through 2015, Peoples Services has been recognized as one of the top 100 fastest growing companies in NE Ohio by Weatherhead 100 (and the oldest company in the 100). Also, in 2012 Peoples Services won the U. S. Small Business Administration’s (SBA) Jeffrey Butland Family-Owned Business of the Year Awards for the state of Ohio and the entire SBA Midwest Region. Style Crest Logistics, Inc. will now operate as Total Distribution, Inc., as a fully owned subsidiary of Peoples Services, Inc. Visit www.peoplesservices.com or www.stylecrestlogistics.com.
Peoples Cartage, Inc. Warehouse Awarded Membership into Safety and Health Achievement Recognition Program (SHARP)
June 24, 2015 NAVARRE, OH… The Occupational Health and Safety Administration recently granted the Navarre, Ohio, Peoples Cartage, Inc. location membership into the Safety and Health Achievement Recognition Program (SHARP). The Navarre, Ohio, location extends the list of many other Peoples Services, Inc. locations serving as a Region V SHARP member. Peoples Services, Inc. is the parent company of Peoples Cartage, Inc. The duration of the membership lasts until May 14, 2017. Peoples Cartage, Inc. consists of 162,000 square feet and offers racked, as well as floor storage. The facility provides food-grade storage areas, repacking services, and an on-site fleet of dry bulk and dry van equipment. Peoples Services, Inc. is a network of companies dedicated to providing third party logistics services, operating over 5-million square feet of public and contract warehouse space throughout six states. Through specialization in a variety of commodities from chemicals and plastics to consumer goods, Peoples Services, Inc. proudly leads the logistics industry and provides short-term and long-term storage services. Peoples Services, Inc. traces its roots to 1914 when it operated in Massillon as a storage and furniture moving company. In 1946, Ray Sibila, owner of Sibila Trucking, bought Peoples Cartage. The company branched into public warehousing in the late 1960s. In 1992, they incorporated as Peoples Services, Inc. and moved their headquarters to Canton, Ohio. The company now has warehousing services available in West Virginia, Virginia, Michigan, North Carolina, South Carolina and Ohio. For more information, visit www.peoplesservices.com.
People Services, Inc. Receives Third Consecutive “Weatherhead 100” Award by Case Western Reserve University
February 16, 2015 CANTON, OH… People Services, Inc., a Canton-based, third-generation logistics company that provides warehousing and transportation services, has placed 50th in the Weatherhead 100, an event that highlights the fastest growing companies in Northeast Ohio. Due to a 155.22% sales increase over a five-year span, People Services, Inc. took home the Weatherhead 100 Award on Thursday, December 4, 2014, for the third consecutive year. “To qualify, companies had to have sales of at least 100,000 dollars in 2009 and over 1 million dollars in 2013, not to mention a minimum of 16 employees working full-time. People Services, Inc. had 413 employees in 2013,” said PSI Chief Executive Officer, Doug Sibila. “Our outlook for the upcoming year is looking even more promising.” The Weatherhead School of Management at Case Western Reserve University uses a ranking system that acknowledges and brings together the region’s fastest growing companies. Since 1978, the Weatherhead 100 has singled out qualifying companies that have shown consistent growth over a five-year period. The event is intended as a venue for encouraging the spirit of entrepreneurialism and rewarding companies that serve as an inspiration to businesses in Northeast Ohio. People Services, Inc. supports more 400 employees at 21 sites and operates in six states: Ohio, Michigan, North Carolina, South Carolina, Virginia, and West Virginia, providing more than five million square feet of warehouse facilities. Peoples Services, Inc. traces its roots to 1914 when it operated in Massillon as a storage and furniture moving company. In 1946, Ray Sibila owner of Sibila Trucking, bought Peoples Cartage. The company branched into public warehousing in the late 1960s. In 1992, they incorporated as Peoples Services, Inc. and moved their headquarters to Canton, Ohio. For more information, visit www.peoplesservices.com.
Peoples Services was proud to help the Stark County GOP “Get Out the Vote” at their warehouse on October 9, 2015
(LEFT) Doug Sibila & Lt. Governor Mary Taylor, (MIDDLE) Governor John Kasich, (RIGHT) Doug Sibila & Congressman Bob Gibbs
“We were especially happy to see many young people in our audience. It is very important for everyone to get out and learn more about the candidates and what they stand for and get their vote in … every vote does count!” Doug Sibila, CEO/President, Peoples Services, Inc.
Check out the Peoples Services radio broadcast from Sports Time Machine running on WHBC Saturdays at noon!
September 2013 – Peoples Services, Inc., Acquires Michigan-Based Central Warehouse Operations, Inc.
Peoples Services, Inc., headquartered in Canton, Ohio has acquired Michigan based Central Warehouse Operations, Inc., from Central Warehouse Company. Doug Sibila, Chief Executive Officer of Peoples Services said that the three new locations will improve service levels and flexibility of a small company with the resources of a larger company. PSI has always been focused on customer service. This acquisition broadens the scope of services and locations to the benefit of clients of both Peoples Services and Central Warehouse Operations. The combined businesses will operate over 5 million square feet of contract and public warehouse space located in six states and 20 different facilities; Akron, Barberton, Canton, Cleveland, Columbus, Hebron, Mogadore, Navarre, Massillon, and Vandalia, OH; Midland and Saginaw, MI; Parkersburg and Nitro, WV; Norfolk and Salem, VA; Charlotte, NC; and Simpsonville, SC. The company offers hazardous materials handling and storage, containment, climate controlled storage, drumming, milling, tolling, packaging, kitting, drop ship, inventory management, foreign trade zones, transloading, transportation and brokerage services. Many facilities are rail served. Peoples Services is ISO 9001:2008 certified and belong to the International Warehouse Logistics Association (IWLA), the Ohio Trucking Association (OTA), the American Trucking Association (ATA) and the Warehouse Education Research Council (WERC). Five Ohio facilities have achieved the state’s Safety and Health Achievement Recognition Program (SHARP) for their reduction of hazards and low incident rates. Warehouse and trucking staff are trained in the handling and storage of hazardous materials and chemicals. Peoples Services is one of the top 100 privately held third-party warehouse logistics companies in the country. Doug Sibila is the third generation of family ownership, which traces its roots back to Peoples Cartage, a trucking company founded in Ohio in 1914. In 2012, Peoples Services was recognized as one of the top 100 fastest growing companies in NE Ohio by Weatherhead 100 (and the oldest company in the 100). Also, in 2012 Peoples Services won the U. S. Small Business Administration’s (SBA) Jeffrey Butland Family-Owned Business of the Year Award for the state of Ohio and the entire SBA Midwest Region. Central Warehouse Operations, Inc., will continue to do business under that name as a fully owned subsidiary of Peoples Services. Central Warehouse Company will become Central Equity Investments, Inc., and will continue to operate its industrial, commercial and residential real estate subsidiary, Central Property Development. For more information on Peoples Services and Central Warehouse Operations, Inc., visit www.peoplesservices.com or www.central-warehouse.com.
Peoples Services Earns SBA’s Business of Year Award
Published on May 26, 2012 by The Independent
LEFT TO RIGHT: Ron Sibila, Jane Sibila, Gil Goldberg, Bob Gibbs, Doug Sibila, Carrie Sibila, Joni Locke (Sibila)
CANTON Peoples Services Inc., a third party provider of transportation, warehouse management and packaging services recently received the U.S. Small Business Administration’s (SBA) Jeffrey Butland Family-Owned Business of the Year Award. The award, given to a family-owned and operated business passed from one generation to the next and that has at least a 15-year track record, was presented at Peoples’ headquarters, 2207 Kimball Rd. in Canton, by SBA District Director Gil Goldberg. U.S. Rep. Jim Renacci, R-16, helped recognize the company.
Peoples, operating over 4.5 million square feet of public and contract warehouse space, prevailed as both the Cleveland district and SBA’s Midwest region award winner. “There are three generations of hard work that have gone into making Peoples Services what it is today, and our success is based on the core values that were established by my grandfather (Ray Sibila) when he started Sibila Trucking back in 1936,” said Doug Sibila, the company’s president and chief executive officer. “It means a lot to the family to get this recognition as we work to strengthen other family-owned businesses in the community.”
The Butland award judges a small business on success as measured by sales and profits; increased employment opportunities for both family and non-family members; demonstrated potential for long-term business and economic growth; and voluntary efforts to strengthen family-owned businesses within the community.
“It is apparent that the Sibila family has made a huge difference in Canton and the surrounding community,” Goldberg said. “We are proud to have given this award to a family like the Sibilas. They’ve earned this honor both for their service to other small and family-owned businesses, and for their ability to weather difficult economic times.”
Once selected as the Cleveland winner, Peoples’ nomination package was sent to SBA’s Midwest region office where the company competed against award winners from the Columbus, Illinois, Indiana, Michigan, Minnesota and Wisconsin districts.
Peoples Services traces its roots to 1914 when it operated in Massillon as a storage and furniture moving company. In 1947, Ray Sibila, owner of Sibila Trucking, bought Peoples Cartage. The company branched into public warehousing in the late 1960’s. In 1992, they incorporated as Peoples Services, Inc. and moved their headquarters to Canton. The company now has warehousing services in West Virginia, Virginia, Tennessee, the Carolinas and Ohio.
Peoples Services Promotes Three
Published on Oct.3, 2012 by The Independent CANTON Peoples Services, Inc. a public warehousing and transportation company with headquarters located in Canton, announces the promotions of Larry Kelly to Chief Financial Officer, William Hanlon to Chief Operating Officer and Executive Vice President and Gregory Hughes to Vice President of Operations. Kelly is a second generation employee and an integral part of Peoples Services for the past 36 years. Hanlon was president of Terminal Warehouse, Inc. before it was acquired by Peoples in November 2010 and has been with the company since 1993. Hughes joined the company in 2001. All three men began their new roles in May 2012. “Our success as a company depends in large on the core values established by my grandfather (Ray Sibila) when he started Sibila Trucking back in 1936,” said Doug Sibila, the company’s president and chief executive officer. “Our commitment to those values can be seen as we strive to promote from within whenever possible.” Peoples Services traces its roots to 1914 when it operated in Massillon as a storage and furniture moving company. In 1946, Ray Sibila bought Peoples Cartage. The company branched into public warehousing in the late 1960’s. In 1992, they incorportated as Peoples Services, Inc. and moved their headquarters to Canton.
Weatherhead 100 Recognizes Peoples Services as one of NEO’s Fastest Growing Companies
News Release-December 11, 2012 CANTON… Peoples Services, Inc, a Canton-based third-generation logistics company that provides warehousing and transportation services, has placed 50th in the Weatherhead 100, an event that highlights the fastest growing companies inNortheast Ohio. PSI’s selection was based off of its 85% sales growth over the past five years. The company was honored amongst the other winners at the Weatherhead 100 awards on Tuesday, December 4, 2012, at a black-tie awards banquet inMayfield Heights. Weatherhead wasn’t the only one to acknowledge Peoples Services’ success this year. Earlier this spring, PSI was awarded the U.S. Small Business Administration’s (SBA) Jeffrey Butland Family-Owned Business of the Year Award. Also, President and Chief Executive Officer, Doug Sibila, was chosen to be the send-off speaker at this year’s Smart Business Family Business Conference in September. “We are grateful for the opportunity to be included in this year’s Weatherhead 100,” said Sibila. “As a third-generation, family-owned business, it’s an honor to be recognized for our efforts.” Since 1987, the Weatherhead 100 has singled out qualifying companies that have shown consistent growth over a five-year period. The event is intended as a venue for encouraging the spirit of entrepreneurialism and rewarding companies that serve as an inspiration to businesses inNortheast Ohio. The Weatherhead School of Management atCaseWestern ReserveUniversityuses a ranking system that acknowledges and brings together the region’s fastest growing companies. Peoples Services supports more than 425 employees and operates in six states: Ohio,North Carolina,South Carolina,Virginia,West VirginiaandTennessee, providing more than 4.5 million square feet of storage space in state-of-the-art warehouses. Peoples Services traces its roots to 1914 when it operated in Massillonas a storage and furniture moving company. In 1947, Ray Sibila, owner of Sibila Trucking, bought Peoples Cartage. The company branched into public warehousing in the late 1960s. In 1992, they incorporated as Peoples Services and moved their headquarters to Canton, Ohio. For more information, visit www.peoplesservices.com. Click on link below to read an article from Transportation & Logistics International about Peoples Services that was published July 2013.